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Microsoft Outlook Express : Not Sending and/or Receiving Mail

1. Click Start -> All Programs -> Outlook Express
   
   
2. Click Tools -> Accounts
   
   
3. Click on the Mail tab
   
   
4. Highlight mail.bulkley.net by left-clicking on it once
   
   
5. Click the Properties button on the right
   
   
6. In the General tab, confirm that your e-mail address is username@bulkley.net
   
   
7. Confirm that the check-box for 'Include this account when receiving mail or synchronizing' is checked
   
   
8. In the Servers tab, confirm that the incoming mail server is a POP3 server.
   
   
   • Incoming mail (POP3) should be 'mail.bulkley.net'
   • Outgoing mail (SMTP) should be 'mail.bulkley.net'
   • Account name should be username@bulkley.net (where username is the name of your Cybernet account)
   • Password should be the password you gave to Cybernet
   • 'Log in using SPA' should be unchecked
   • 'My server requires authentication' should be unchecked

 If any of these settings are incorrect, please correct them, click  OK, then Close the other window, and click the Send/Receive  button again. If you are not sure if you have mail, send yourself  an e-mail by clicking 'Create Mail.' If you are still unable to send  or receive mail, call us at Cybernet and we will assist you.