We have had recent reports that our customers are being targeted with a survery about your experience of being a Cybernet customer. This is just a clever marketing scam using publicly available information regarding Cybernet's IP addresses. The marketers promise you some 'prizes" if you take the survey. At the end of the survey, you can choose some products for free if you pay for their shipping costs.
Please be aware that this survey is not something initiated by Cybernet and we caution you that if you accept the "free" products, doing so may subscribe you to receiving and paying for more of these products after the initial purchase. Delete these kind of emails or just hang up if you receive these suspicious phone calls. Contact our office if you have questions about these types of scams or any other unusual emails.
"Thank you for your great service all these years and for the upgrades done to our service.The speeds are wonderful! Customer service is always helpful and the staff is pleasant to deal with"....
Hours of Operation:
Box 2678 12-3167 Tatlow Road
Smithers BC V0J 2N0